If you are using BusinessObjects XI instead of Cognos 8, see Chapter 7 for information about configuring the BusinessObjects environment for Argus Insight. IBM Cognos 8 Business Intelligence is the successful successor of Cognos Series 7. IBM Cognos 8 Business Intelligence is a completely reengineered. IBM Cognos 8 & 10 Planning is an integrated, scalable solution for planning, budgeting and forecasting. IBM Cognos Planning integrates operational and.
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Watson Product Search Search. None of the above, continue with my search. After the reboot has finished, Controller users cannot logon. Instead, they receive an error message.
IBM Cognos 8 Business Intelligence
After some troubleshooting, it is found that the cause is that the Cognos BI service by default also located on the Controller application server has not successfully started.
However, if it is manually started then it works OK. Why does the Cognos BI service not start automatically after a server reboot? The error message seen when trying to launch Controller varies depending on which version of Controller you are using.
Below are some examples:. The Controller application server runs a Windows service which runs the Cognos 8 BI reporting engine. The name of the service will vary depending on the version of Controller that was originally installed on that server. Below are the default names of the Windows service for each version of Controller:.
Best Practices in Modelling IBM Cognos 8 Semantic Layers
This problem is rare. In almost all environments, the Cognos BI service will start correctly automatically. It is most likely to cgonos in environments where there is a lot of non-Controller software installed on the Controller application server. There are several methods that will solve the problem.
Depending on your customer environment, choose one of the following: Method 1 Create a ‘scheduled task’ to run after the server boots up. Microsoft KB ‘How to delay loading of specific se. United States English English. Technote troubleshooting Problem Abstract I. Symptom The error message seen when trying to launch Controller varies depending on which version of Controller you are using. Below are some examples: The server may be unavailable, or the gateway may not be correctly configured.
Please try again or contact your administrator. The server may be unavailable or the gateway may not be correctly configured. Try again or contact your administrator. Try again or contact you administrator. Below are the default names of the Windows service for each version of Controller: This Windows service has its ‘startup type’ set to ‘automatic’, which means that in theory after a reboot the cognps will try to automatically start.
This Technote only cogmos to the scenario where: The cause of the failure to start automatically immediately after a reboot without manual intervention is third-party for example Microsoft software or settings which disallow the “IBM Cognos” service from starting correctly until other parts of the server are cgnos. Again there are many potential causes for this. One of the most likely causes is that the database server for example the SQL or Oracle server has not yet started running successfully.
This will cause the service to fail to start.
IBM Cognos 8 Business Intelligence Supported Software Environments – United States
Wait 3 minutes to give the time for other systems to start up Then start the service. The following instructions are based on Windows You will need to modify the instructions slightly for Windows They also assume that the Windows service name is “cognos 8”.
You will need to modify the instructions slightly for a different name. Logon to the Controller application server as a Windows administrator 2.
Configuring the Cognos 8 Environment
Launch Notepad and create a file called: Populate this file with the following text: REM following written by Richard. Locate a copy of Microsoft’s sleep. Copy the file “sleep.
Click ‘Start – Settings – Control Coghos 7. Launch Scheduled Tasks cgonos. Double-click on ‘Add Scheduled Task’ 9. Navigate through the ‘Scheduled Task Wizard’ as appropriate Browse and select the task to run as C: For example if SQL needs access to an external hard drive which is not instantly available In this scenario, assuming that the Windows service is called “IBM Cognos 8”, perform the following: Set the following Windows services to manual: This will delay the startup of the “IBM Cognos” service, until a time when it can successfully start.
To do this, follow the recommendations inside Microsoft KB article After each reboot, either: Document information More support for: Cognos Controller Controller Software version: Contact and feedback Need support?